We collect information about you to make your job search as easy and safe as possible. This data is important; we understand that. This is why we’re committed to protecting your privacy online.
At Helm Specialist Recruitment, your privacy matters
Helm Specialist Recruitment (Company No. 201940479N) (“Helm“, “we”, “us”, or “our”)
We are committed to protecting the privacy of our candidates, clients, and users of our website. Helm entity acting as controller of your data will depend on the services we perform for you, as described below.
(collectively “you” or “your”)
It also tells you about your privacy rights including your right to object to our processing. If you would like to contact us, please email PrivacyOfficer@helm-recruitment.com
Personal data we collect
When you register with us as a candidate to provide work finding services to you, you provide and we process your personal data, including but not limited to your name, contact details and data from your CV, current benefits and your expectations for future roles. Where permitted by law, we may also collect data relating to your health (for example, disability data for reasonable work adjustment purposes), Personal ID as per Ministry of Manpower requirements for vacancies in Singapore, diversity data, including race, ethnic origin, sexual orientation and religion (for equal opportunity monitoring purposes) as well as details of any unspent criminal convictions where required by a client or by us if you apply for a role with us.
If you use our website, click on links in emails we send to you, open or forward them, or sign up to receive job alerts or other content from us, we also collect personal data from those interactions.
We also obtain personal data about you from third parties, including:
referees – when you are offered a job;
former employers – to confirm dates of employment;
educational institutions – to check your academic qualifications;
background checks – if we need to obtain details of unspent criminal convictions or confirmation that there are none to the extent permitted by law;
credit reference agencies – if we need to check your financial standing;
publicly available sources such as LinkedIn and social media sites to enhance the data we hold about you, in order to help us find more suitable roles for you;
clients to whom we have provided your CV and who have engaged with you as part of a job application or who have given feedback on your CV.
We collect personal data about you, including your name and contact details and professional biographical details obtained from publicly available sources such as LinkedIn and social media sites, so that we can contact you if we think you may be interested in our work finding services at a future date. We may also obtain your personal data through another candidate or an employer who recommends you as a contact.
Prospective Business Clients
We collect your contact details and data relating to your function or position to establish commercial relationships with your company.
We collect personal data such as your name, job title and contact details. We also process personal data about what communications we have had with you, including whether you have opened or forwarded any emails, newsletters or other content we have sent to you. We also process feedback that you provide about our candidates.
If you provide information to us about a candidate (for example, if you confirm a candidate has worked with you or if you provide a reference), then we will obtain your details from the candidate and we will keep a record of the personal data that you provide to us about that candidate.
We process personal data about you from public domain sources such as LinkedIn and social networking sites or because you were a delegate at one of our events or at an event where the event organiser is permitted to share delegate details with us.
We collect your name and contact details as a business contact for your organisation.
3. Providing your personal data
In some cases, it will be necessary for you to provide personal data to us for us to work together. If you do not provide us with the personal data we request for, we may not be able to provide you with our services effectively.
We use your personal data to:
Prospective Candidates and Business Clients
We use your personal data to:
Users of our website or apps
We use your personal data to:
We use your personal data:
We use your personal data:
Under the Regulation and other applicable laws, we rely on the following grounds to process your personal data:
(a) Performing a contract – where, in order to perform our obligations under a contract with you or take steps at your request to enter into a contract with us, it is necessary for us to process your personal data;
(b) Compliance with legal obligations – where we need to process your personal data to comply with legal or regulatory obligations;
(c) Our legitimate interests or those of a third party – including:
While your personal data will be kept confidential, in certain circumstances, it may be necessary for us to provide or disclose your personal data if required for any of the foregoing purposes. Where we do so, we would merely disclose data that is necessary for the purpose of such disclosure.
The applicable lawful basis to these processing activities is the performance of the contract with clients and candidates or to take steps necessary to enter into a contract, and the legitimate interests of Helm in delivering its services using internal resources.
If you are a candidate, we share your personal data with clients who have vacancies for jobs which you are interested in.
We also share your personal data and where necessary, special category data with third party services who perform services and functions on our behalf, such as:
We contractually require minimum standards of confidentiality and data protection from our third-party service providers.
In addition, we may disclose your personal data:
Keeping your personal data secure
We have implemented and maintain appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Only authorised personnel and third-party service providers are provided with access to personal data on a need-to-know basis, and these employees and service providers are contractually obliged to treat this data as confidential.
How long we hold your personal data for
We will keep your personal data for as long as we need to in order to fulfil the purpose we collected it for, which may be an ongoing purpose. For example, if you’re a candidate, we will retain your personal data for the duration of our business relationship with you and beyond, as we often support candidates with job placements over many years and potentially throughout their careers.
We keep some personal data for longer than others. To determine the appropriate retention period for personal data, we consider factors such as the purposes for which we process your personal data, including any legal, regulatory, accounting and reporting obligations, the nature and amount of personal data that we hold about you, and the potential risk of harm to you from unauthorised use or disclosure of your personal data.
Where we process your personal data for direct marketing purposes, we will do so until you ask us to stop, and for a short period after this (to allow us to implement your request). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely, so that we can respect your request.
Your rights in relation to personal data we hold about you
You have several rights under the Regulations and other relevant laws. These rights include the right to ask us for a copy of your personal data, to correct, delete or restrict processing of your personal data; to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process your personal data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
These rights may be limited, for example, if complying with your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete data which we are required by law to keep or have compelling legitimate interests for keeping. We will inform you of any relevant exemptions we are relying on when we respond to your request.
Contact details: Privacy Officer
Post: The Data Privacy Officer
Helm Specialist Recruitment Pte. Ltd.
41B Amoy Street